7beet Privacy Policy — Your Data Is Completely Safe With Us

1 Introduction & Objectives

7beet is a trusted online gaming platform serving users in Bangladesh and South Asia. We believe the greatest responsibility of a good platform is to keep its members' personal information completely secure.

The purpose of this privacy policy is to clearly tell you what kind of information 7beet collects, why it collects it, where it is stored, and how that information is kept secure. Our goal is to maintain complete transparency.

7beet follows international data protection standards and complies with applicable local laws. Our privacy policy is updated regularly — you will be notified of any changes.

2 What information is collected

7beet collects only the information necessary to provide services and ensure security. The table below details the data types and purposes:

We never collect additional or unnecessary information without your consent. We do not want information that is not legally or service-required.

3 How We Collect Your Data

7beet collects information in the following ways:

• Information you provide at the time of registration
• Documents submitted for KYC verification
• Payment details provided during deposits and withdrawals
• Information shared when contacting the support team

• Through cookies and tracking technologies while browsing the website
• Your device's IP address, browser type, and operating system
• Gaming session data — which games you played, how long you played, and so on.
• Login time, session duration & logout time

• Transaction confirmations from payment processors
• Verification data from fraud prevention service providers

4 Purpose of Data Use

Information collected about you is used only for specific and legitimate purposes. 7beet uses your information for the following:

• Account management: Ensuring secure registration, login, and account protection.
• Payment Processing: Ensuring deposits and withdrawals are processed correctly.
• Identity Verification (KYC): To meet legal requirements and ensure account legitimacy.
• Customer Support: Resolving your issues and answering questions.
• Security Monitoring: Preventing fraud, hacking, and unauthorized access.
• Service Improvement: Improving the gaming experience and developing new features.
• Notifications & Promotions: Keeping you informed about bonus offers, tournaments, and important updates.
• Legal obligation: Meeting regulatory and compliance requirements.

7beet never uses your information beyond authorized purposes. You can unsubscribe from marketing or promotional emails at any time.

5 Data Sharing Policy

7beet does not sell your personal information to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Information required to complete a transaction is shared with the payment gateway solely for payment verification purposes.
• Game Providers: Only the minimum data required to run the game is shared with the game provider.
• Legal authorities: Legally obligated to provide information pursuant to valid orders from courts or government agencies.
• Fraud Prevention: In cases of suspicious activity, information may be shared with our security partners.

6 Cookies & Tracking Technologies

7beet uses cookies on the website. Cookies are small text files stored in your browser that improve your site experience.

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functionality cookies: To remember your language preference and settings.
• Analytics Cookies: To understand which sections of the site are most used — this data is fully anonymised.

You can disable or delete cookies anytime from your browser settings. However, disabling essential cookies may prevent some services from working properly, such as staying logged in or playing games.

7beet does not use third-party cross-site tracking cookies. Our analytics are conducted in a fully privacy-friendly manner.

7 Data Retention Period

7beet retains your information for as long as necessary or legally required. Below is the retention period by data type:

• Active Account Data: As long as the account remains active.
• Closed Account Data: Minimum 5 years after account closure (for legal requirements).
• Transaction Records: Minimum 5 years — for financial auditing and legal protection purposes.
• KYC documents: Minimum 5 years after verification.
• Support Conversations: 2 years.
• Cookies & Session Data: Upon session end or within 30 days.

Once the designated retention period ends, data is securely deleted or anonymized.

8 Your privacy rights

As a member of 7beet, you have important rights over your own information:

• Right to Access: You may request to know what information 7beet holds about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request to stop using information for certain purposes.
• Right to Data Portability: You may request your information in a portable format.
• Right to object: You can opt out of marketing communications at any time.

To exercise these rights, contact support email. Requests are typically processed within 30 working days. Some information may need to be retained due to legal obligations.

9 Children's Privacy

7beet strictly does not provide service to anyone under 18 years of age. We do not knowingly collect information from anyone under 18.

If we become aware that data from a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

10 Security Measures

7beet uses industry-leading security technology to protect your information. Our security framework is detailed below:

• 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels.
• Multi-Factor Authentication (MFA): Additional security layer for the account.
• Firewall & IDS: Active in preventing unauthorized access and cyber attacks.
• Regular Security Audits: Third-party specialists conduct regular vulnerability assessments.
• Data Minimization: Only the data strictly necessary is collected and stored.
• Staff training: All staff receive regular training on data protection policies.
• Incident response plan: A dedicated team is on standby to respond quickly to any security incidents.

That said, transmitting data over the internet carries inherent risks that cannot be entirely eliminated. We take every precaution available, but no digital platform can guarantee 100% security.

You should also take some precautions — such as using strong passwords, not sharing your password with anyone, and not logging in on public Wi-Fi.

11 Privacy Policy Updates

7beet may update this privacy policy at any time. Changes will be published on this page with the update date noted at the top.

For significant changes, you will be notified via your registered email or through an in-platform alert. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

You will be notified at least 7 days before any major policy changes take effect. We want you to always know what happens to your data.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, contact the 7beet support team. Our data protection team typically responds within 24–48 hours.

To request deletion, correction, or access to your data, please reach out through the same channels. Include your account details and any information needed to verify your identity.